Frequently Asked Questions

Everything you need to know about shopping with Shoplarke

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive your prepaid shipping label.

Can I track my package after it ships?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I change or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. Please contact our customer service team immediately via live chat or email to request a change.

Are my personal details and payment information secure?

Absolutely. Shoplarke uses industry-standard SSL encryption to ensure that all your personal data and payment transactions are processed securely and kept private.